Who we are
This website is run by Mows for Heroes Inc., a Florida nonprofit corporation in Jacksonville, Florida. In these pages, "we", "us" and "our" mean Mows for Heroes Inc.
What our forms collect
Our forms let you nominate someone, request help, volunteer, offer help as a lawn care business, or get in touch. Depending on the form, we ask for:
- Your name and email address, and your phone number if you choose to give it
- For a nomination or a request: the person's first name, how they serve or served, the neighborhood or ZIP, the kind of help that would be useful, whether it's OK to contact them, and any notes you add
- For volunteers: when you're available and what you can help with
- For lawn care businesses: the business name, the services you offer, your crew size and how many yards a month you could take on
- For the contact form: your message
The yard's address
When we schedule a mission, we ask for the address of the yard so the people doing the work can find it. We never publish an address, and we don't show a home, a name or a face on this website or our Facebook page without permission.
How the forms send
When you send a form, your details reach us through the service we use to receive and track requests.
If a form can't send that way, it opens your own email app with your message written out, addressed to mowsforheroes@gmail.com, and you decide whether to send it. The form never tells you a message was received when it wasn't.
How we use it
We use what you send us to:
- Read your nomination, request or message and reach out
- Contact the person you nominated, quietly, before anything happens
- Plan, schedule and follow up on a mission
- Match volunteers and lawn care businesses with missions
- Keep a simple record of the missions we've done
How we share it
We never sell, rent or trade your information.
We share what's needed for a mission, such as the yard's address and the kind of work, with the volunteers and partner businesses doing that mission, and only for that purpose.
We also use service providers to receive form messages and email, and to run the analytics and advertising tools described below if you allow them. They handle your information only to provide those services. We may disclose information if the law requires it.
Donations
Donations are processed by Zeffy, not by this website. The donation form on our Donate page is Zeffy's own form, shown inside our page. What you enter there goes to Zeffy and is covered by Zeffy's privacy policy, and Zeffy may set its own cookies.
Our store and Facebook page
Our merchandise store runs on Shopify, and our Facebook page is on Facebook. When you visit either one, its own privacy policy applies.
Information collected automatically
This website has no accounts, logins or shopping cart.
Like most websites, our hosting provider records basic technical information when a page is requested, such as your IP address, browser type and the time of the visit. This keeps the site running and secure.
We also use the analytics and advertising tools below, only if you allow them, as our Cookie Policy explains.
Analytics and advertising tools
We use Google Tag Manager to load these tools. They run only if you allow them in our cookie banner. If you don't choose, or you choose Reject all, they stay off.
- Google Analytics 4, to understand which pages people visit, how they find us and roughly where they are (city level). It records things like the pages viewed, the time spent, the device and browser, and the website that sent you.
- The Meta Pixel (Facebook and Instagram), and Google ad measurement if we run ads there, to see which posts and ads lead people to the site and to a nomination, a request or a donation.
How we limit tracking
We don't send what you type in our forms, your name, your email or your phone number to Google or Meta. When someone sends a form, taps to call or heads to the donation form, we may count that it happened, without the details.
Google Analytics and the Meta Pixel are set up inside Google Tag Manager with Google's consent mode, so they wait for your choice. You can turn them off or block them at any time. Our Cookie Policy explains how.
How long we keep it
We keep nominations, requests and messages for as long as we need them to arrange and follow up on help and to keep proper records, and no longer than that unless the law requires it.
Security
This website uses an encrypted connection (HTTPS), and we take reasonable steps to protect what you send us. No website or email system is completely secure.
Your choices
You can:
- Ask what we have from you, or ask us to correct or delete it: call (904) 479-6829 or email mowsforheroes@gmail.com.
- Ask us to stop contacting you at any time.
- Tell us you'd rather not be helped after someone nominates you. We'll respect that.
- Allow or refuse analytics and advertising cookies in our cookie banner, and change your choice any time with the Cookie settings link at the bottom of every page. If your browser sends a Global Privacy Control signal, we turn advertising cookies off.
- Block or delete cookies in your browser, as our Cookie Policy explains.
Children
This website isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
For questions about this policy, call (904) 479-6829 or email mowsforheroes@gmail.com.